Job Description
We have an immediate opening for an Front Office Executive company based in Bikaji Cama Palace.
The candidate has to.
• Greet all Guests at all the time in a friendly and helpful manner, and attempt to learn and use Guest s names at every opportunity.
• In the case of Walk in the Guest should be comfortable with the ambience.
• To use the up-selling techniques in order to maximize the Institute Revenue.
• Being Knowledgeable of all the Credit cards and cashing Policies, and How to Handle Cash properly and efficiently.
• Use proper Telephone manners in case of incoming or outgoing calls. Understand and use properly the Mail, Parcel, Message Delivery.
• Report any unusual occurrence or request to the Manager on Duty or the Office Manager.
• Maintain the Cleanliness and neatness of the Front Desk Area at all the Times.
• Read and initial pass on logbook and Front Office Bulletin Board to keep updated and current.
• To do the calls, fixing the appointment on daily basis and fix up min.
• 5 walk ins per day or 20 walk-ins in the week.